Legal

Refund Policy

This policy may be updated before public launch. This starter policy is provided for general product readiness and is not legal advice.

Refund and Cancellation Policy

BoothIt plans may be offered as subscriptions, paid access periods, vouchers, or manual activations. You may request cancellation or refund support by contacting BoothIt.

Subscription and Payment Terms

Subscription access may continue until the end of the paid period unless otherwise stated. Plan features, limits, prices, and renewal terms may change before or after public launch.

Failed Payments

If a payment fails, BoothIt may restrict access to paid features, uploads, downloads, QR sharing, event galleries, or active devices until payment is completed or access is manually reviewed.

Usage-Based Review

Refunds may not be available after heavy usage of paid features, including significant uploads, event gallery use, QR sharing, guest downloads, or active event operations, unless required by law.

Manual Review and Support

Refund and cancellation requests are reviewed manually. BoothIt may consider technical issues, duplicate payments, accidental purchases, service availability, usage level, and applicable consumer protection requirements.

Peach Payments and Card Processing

BoothIt intends to use Peach Payments as a production card payment processor. Card payments may be subject to Peach Payments processing rules, bank processing times, fraud checks, reversals, and payment provider requirements.

Voucher and Manual Activation

BoothIt may support voucher codes or manual activation for testing, early access, promotions, support cases, or business arrangements. Voucher and manual activation access may be limited, non-transferable, or reviewed by BoothIt.

Contact Process

To request refund, cancellation, payment, voucher, or activation support, contact support@boothitapp.com with your account email, plan, payment reference if available, and a short explanation of the request.